Skip to Content

Frequently Asked Questions (FAQs)

Information is changing daily on the COVID-19 situation. Click on the images / links below for quick access to specific information.
This page will serve as a resource guide for frequently asked questions for government operations and actions related to the COVID-19 pandemic situation.
Last Updated: 8:45am - December 23, 2020

How will Garrett County handle businesses and travel?
Garrett County leaders will follow Governor Hogan’s Orders and guidance to determine the timeline to implement the Governor's ‘Maryland Strong: Roadmap to Recovery’ plan
With contact tracing consistently showing that family and other social gatherings and out-of-state travel lead to the most cases and the highest risk of exposure to COVID-19, Governor Hogan announced the following additional mitigation actions.
NEW PUBLIC HEALTH ADVISORY TO LIMIT GATHERINGS TO 10 OR LESS. The Maryland Department of Health issued a public health advisory warning Marylanders against all non-essential activities and holiday gatherings with people outside one’s immediate household. Under this advisory, all Marylanders should refrain from attending public and private gatherings of more than 10 people in one location and should practice physical distancing to the maximum extent possible.
EXPANDED TESTING AND QUARANTINE REQUIREMENTS FOR TRAVEL. The governor issued an emergency order requiring Marylanders to limit all travel to essential purposes only. All Marylanders who do travel outside of Maryland or any individuals who do travel to Maryland must either obtain a negative COVID-19 test result or self-quarantine for 10 days. This applies to all states, with the exception of Delaware, Pennsylvania, Virginia, West Virginia, and Washington, DC.  Read the governor’s order and the companion health directives.
TEMPORARY SUSPENSION OF IN-PERSON CUSTOMER SERVICE OPERATIONS, CONTINUATION OF MANDATORY TELEWORK FOR STATE EMPLOYEES. Governor Hogan has directed state agencies to suspend in-person customer service operations for two weeks, beginning Monday, December 21. Telework continues to be mandatory for state employees who are able to telework, and all businesses are strongly encouraged to institute telework over the holidays.

SANTA CLAUS EXEMPT FROM ALL TRAVEL, TESTING, AND QUARANTINE REQUIREMENTS. Today, Governor Hogan issued a special emergency order exempting Santa Claus, the elves from Santa’s workshop, and the reindeer necessary for the operation of Santa’s sleigh from any and all travel, testing, and quarantine requirements.
Are churches allowed to open?
Yes. At 50% capacity while maintaining social distancing.

Am I allowed to go out on the lake? Boating? Hiking? Biking?
It is important to continue to maintain social distancing. The Maryland DNR has specific details.
Am I required to cover my face when I am in any retail, foodservice, or personal services location?
Per the Governor's order (6/10/20) employees and customers are required to wear a face-covering while working in any Maryland personal service or foodservice establishment.
Wearing a cloth face-covering is important because CDC’s studies are showing that people who have no symptoms may still be COVID-19 positive and can unknowingly transmit the virus to others before showing symptoms.
This link,, will take you to the CDC file that gives several suggested ways to make a face covering, explains how to wear it, and how to take care of it.
DO –
  • Use a homemade cloth face covering.
  • Put on the face covering before entering a new environment, making sure it fits snugly and is covering your mouth and nose.
  • Complete your activity without touching the face covering or any part of your face.
  • Take the face covering off from the back when done with the activity – touching the front could contaminate your hands.
  • Drop it straight into your washing machine after coming home.
  • Wash your hands after handling the face covering.
  • Use a medical-grade mask such as an N95. (Save these for health care workers and first responders.)
  • Touch or move the face covering while wearing it.
  • Wear the face covering in any position other than over your mouth and nose.
  • Talk on your cell phone while wearing the face covering.
  • Take the face covering off from the front.
  • Put the face covering down on other surfaces after taking it off.
  • Put a face covering on a child under the age of 2 or someone with breathing problems.
What are the details of the Order from Maryland Governor Hogan?
What does a Declaration of a local State of Emergency mean?

This government action enables Garrett County to leverage other state or federal resources to respond to the COVID-19 situation. For example, if we need help distributing food to our senior citizens, Garrett County can access state and federal-level resources like the National Guard.
Is the county government still open?
All government services are open and available. In-person appointments can be made if necessary:
                -Sheriff’s Department
                -Emergency Medical Services
                -Emergency Management
                -Court System (as needed)
                -Public Utilities - Maintenance Only
                -Landfill (normal winter operating hours)
                -Collection Sites (normal operating hours but CLOSED Tuesday & Thursday)
Where are the best business resources?
Our Department of Economic Development has created a page with all of the federal, state, and local resources. Also, the department and the Garrett County Development Corporation have created a "Kick-Start Grant" program.
Does Garrett County have a local small business grant program?
Yes, for qualifying Garrett County businesses, there are grants available. Read more details here.
Where do I file unemployment?
If someone is having difficulty placing a call or accessing the website, he or she can email Employers can email or contact 410-767-2412.
What are the symptoms of COVID-19?
Our local health department recommends following this CDC guidance on symptoms.
What should I do if I think I have been in contact with a confirmed case?
Our local health department recommends following this guidance to know if you need to be tested.
I have more health-related questions. Where do I go for more information?
The Garrett County Health Department's FAQ page is linked here. Also, there is a COVID-19 hotline that can be called at 301-334-7698.