July 13, 2011 Garrett County's 911 center consolidated with the Garrett County Sheriff's Office, which placed the 911 communications officers for fire rescue and EMS with the law enforcement communications officers in one brand new center. This move involved training and certification for all communications officers in Emergency Medical Dispatch and Emergency Police Dispatch, which enabled the communications officers to work more efficiently in all circumstances.
911 Public Safety Answering Point / Police, Fire & Rescue Communications receives and processes all emergency 9-1-1 calls for assistance, including fire, EMS, and police. Once sufficient information has been gathered, the call-taker must alert the appropriate response agencies, maintain communications, and log all pertinent information. Additionally, all staff must maintain nationally certified Emergency Medical Dispatch training which provides emergency medical instructions to callers, as well as Emergency Police Dispatch training.
Chief Operations Officer: Ken Collins
Assistant Chief Operations Officer: Justin Orendorf
Chief Communications Officer: John Feather